Privacy Policy

1. Who We Are

CodeForged is a technology agency based in Scotland, United Kingdom. We build websites, applications, and AI-powered solutions for small and medium businesses across the UK.

Contact: hello@codeforged.co.uk

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, CodeForged is the data controller for personal data collected through this website.

2. What Data We Collect

We collect and process the following types of personal data:

2.1 Contact Form Submissions

• Name
• Email address
• Phone number (if provided)
• Message content
• Business name (if provided)

2.2 Analytics Data

• Pages visited and time spent on pages
• Device type and screen resolution
• Browser type and version
• Approximate geographic location (country/region level)
• Referring website or source

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to improve your browsing experience and analyse site traffic. See Section 7 (Cookie Policy) below for full details.

3. How We Use Your Data

We use the personal data we collect for the following purposes:

• To respond to your enquiries and provide requested services
• To send follow-up communications related to your enquiry
• To improve our website and user experience
• To analyse website traffic and usage patterns
• To comply with legal obligations

4. Legal Basis for Processing

Under the UK GDPR, we process your personal data on the following legal bases:

• Consent: When you submit a contact form or accept cookies, you consent to the processing of your data for the stated purposes.
• Legitimate interests: We process analytics data to improve our services and website performance, which constitutes a legitimate business interest that does not override your rights.
• Contractual necessity: When processing is necessary to fulfil a contract or take pre-contractual steps at your request.

5. Data Sharing and Third Parties

We do not sell your personal data to any third party.

We may share your data with:

• Analytics providers: We use privacy-focused analytics to understand site usage. Data is aggregated and anonymised where possible.
• Hosting providers: Our website is hosted on secure infrastructure within reputable data centres.
• Professional advisers: Accountants, lawyers, or auditors where required by law.

We will never share your personal data with third parties for their own marketing purposes.

6. Data Retention

We retain contact form submissions for up to 24 months from the date of submission, unless a longer retention period is required for an ongoing business relationship or legal obligation.

Analytics data is retained in aggregated, anonymised form and does not identify individual users.

7. Cookie Policy

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site function properly and provide information to the site owner.

Cookies We Use

Managing Cookies

You can control and delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of this website. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block cookies from specific sites
• Block all cookies
• Delete all cookies when you close your browser

8. Your Rights

Under the UK GDPR, you have the following rights:

• Right of access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can request correction of inaccurate or incomplete data.
• Right to erasure: You can request deletion of your personal data in certain circumstances.
• Right to restrict processing: You can request that we limit how we use your data.
• Right to data portability: You can request your data in a machine-readable format.
• Right to object: You can object to processing based on legitimate interests.
• Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at hello@codeforged.co.uk.

We will respond to your request within one month. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data in transit
• Secure hosting with reputable providers
• Regular security reviews and updates
• Access controls limiting who can view personal data

10. International Transfers

Where your data is processed outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, to protect your data to the same standard as under UK law.

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

• Email: hello@codeforged.co.uk
• Location: Scotland, United Kingdom